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Everything trekkers ask before booking — booking, trail life, safety and preparation.
Send us your dates and route through the contact form, WhatsApp or email. We confirm availability within 24 hours, then a 20% deposit secures your booking. The balance is payable on arrival in Kathmandu by card, bank transfer or cash.
Cancel 30+ days before departure for a full refund minus banking fees; 15–29 days retains the deposit; under 15 days is 50% of the trip cost. Full details are on our Booking Policy page — and we always offer free date changes as a first alternative.
Yes. After the deposit you can split the balance into monthly transfers up to 30 days before departure. Just ask when booking and we will set up the schedule in writing.
Most of our bookings are private trips. Any route, any date, from 1 trekker upward — private departures cost slightly more for solo trekkers but match group rates from 2 people.
Simple, family-run mountain lodges: twin rooms, shared bathrooms at altitude, warm dining rooms with wood stoves. Hot showers and Wi-Fi cost a small fee in most villages. We hand-pick the best lodge in each village.
Dal bhat (the guides' choice — unlimited refills), noodles, pasta, momos, porridge, eggs and surprisingly good bakeries in the Khumbu. Vegetarian, vegan and gluten-free diets are all manageable; tell us in advance.
NTC and Ncell cover most main trails patchily. Teahouses sell Wi-Fi cards (Everest Link in the Khumbu). Expect connectivity, not speed — and treat blackout days as a feature.
Yes, for a small fee per device in teahouse dining rooms. Bring a power bank (10,000+ mAh) for the high villages where solar power is rationed.
Gradual itineraries with built-in acclimatisation days, daily pulse-oximeter checks above 3,000 m, guides trained to spot early AMS symptoms, and a firm rule: no summit is worth a life. Descent is always an option, never a failure.
Guides carry first-aid kits and a communication plan for every valley. If evacuation is needed, our Kathmandu office coordinates the helicopter with your insurer — which is why insurance covering trekking to your route's altitude is mandatory.
Every guide holds a Government of Nepal trekking guide license, first-aid training, and is salaried and insured by us — not day-hired. Porters carry a maximum of 25 kg and are equipped for the conditions.
Nepal is one of the most welcoming countries on Earth, and trekking with a licensed guide is now required on most routes anyway. Many of our clients are solo women; we can arrange female guides on request.
If you can comfortably hike 5–6 hours with a daypack, you can trek in Nepal. For high routes (EBC, circuits), add 2–3 months of cardio preparation. We grade every trek honestly and will tell you straight if a route does not fit.
Buy: broken-in boots, base layers, and anything touching your skin. Rent or borrow in Thamel: down jacket, sleeping bag, poles — a few dollars a day. We provide a free duffel, sleeping bag and down jacket on our packages.
Visa on arrival at Kathmandu airport for most nationalities: 15 / 30 / 90 days (US$ 30 / 50 / 125). Bring a passport photo and USD cash to skip the machine queues. We send a full arrival checklist before you fly.
Autumn (Sep–Nov) for stable weather and the sharpest views; spring (Mar–May) for rhododendron bloom and climbing season. Winter suits lower treks; monsoon suits the rain-shadow zones of Mustang and Dolpo.
Our Thamel office replies within 24 hours — usually much faster.